Privacy Policy

Your privacy is important to us. This policy explains how Matrix Acres collects, uses, and protects your personal information when you visit our website or use our services.

Last Updated: January 1, 2025

Introduction

At Matrix Acres ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website matrixacres.in or use our services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

  • Contact information (name, email address, phone number)
  • Demographic information (age, gender, location)
  • Property preferences and requirements
  • Financial information for transactions (processed securely through payment processors)
  • Identification documents for verification purposes

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data through cookies and similar technologies
  • Pages visited, time spent on pages, and navigation patterns
Note About Sensitive Information

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health information unless required by law or with your explicit consent.

How We Use Your Information

We use the information we collect for various business purposes, including:

Purpose Description
Service Provision To provide and maintain our real estate services, process transactions, and manage your account
Customer Support To respond to your inquiries, provide property information, and address your concerns
Marketing & Communication To send you property updates, promotional materials, and newsletters (with your consent)
Website Improvement To analyze website usage and enhance user experience
Legal Compliance To comply with legal obligations and protect our rights and interests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and providing services (e.g., payment processors, hosting providers)
  • Legal Requirements: When required by law, court order, or governmental regulations
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Property Transactions: With relevant parties involved in your property transactions (with your consent)
  • Protection of Rights: To protect the rights, property, or safety of Matrix Acres, our users, or others

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Targeting/Advertising Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect your experience on our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to your personal information
  • Correction: The right to request correction of inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information
  • Restriction: The right to request restriction of processing of your information
  • Portability: The right to receive your information in a structured, machine-readable format
  • Objection: The right to object to processing of your personal information
  • Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Our retention periods are based on:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data
  • Applicable legal requirements

Typically, we retain customer information for 7 years after the end of our business relationship to comply with legal and tax obligations.

Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Matrix Acres

Email: info@matrixacres.in
Phone: +91-8744078727
Address: 14th Floor, ADD India Tower, Plot No. A-6A, Sector-125, Noida, Uttar Pradesh 201303

We will respond to your inquiry within 7-30 days.