Terms of Service

Please read these terms carefully before using our website or services. By accessing or using Matrix Acres' services, you agree to be bound by these terms.

Last Updated: January 1, 2025

1. Acceptance of Terms

Welcome to Matrix Acres Pvt Ltd ("Matrix Acres," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website matrixacres.in, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Important Notice

These Terms constitute a legally binding agreement between you and Matrix Acres. We recommend that you read these Terms carefully and save or print a copy for your records.

2. Our Services

Matrix Acres is a premier real estate consulting company specializing in residential and commercial properties across Delhi NCR. Our services include:

  • Property consultation and brokerage services
  • Real estate investment advisory
  • Property valuation and market analysis
  • Legal and documentation support
  • Builder tie-ups and exclusive project access
  • Property management services

We act as an intermediary between property buyers, sellers, and developers. While we strive to provide accurate information, we do not guarantee the availability, condition, or legal status of any property listed on our platform.

3. Authorized Channel Partner

Matrix Acres operates as an authorized channel partner for several leading real estate developers including M3M, Godrej Properties, Bhutani Group, Prestige Group, DLF, Ace Group, Gaurs Group, and Westway Group.

Channel Partner Relationship

As an authorized channel partner, we have direct access to exclusive projects, preferential pricing, and official project information. However, all final property transactions are subject to the terms and conditions of the respective developers.

While we facilitate property transactions and provide advisory services, the ultimate sale agreement is between the buyer and the developer. Matrix Acres acts as a facilitator and consultant in these transactions.

4. User Obligations and Responsibilities

When using our Services, you agree to:

  • Provide accurate, current, and complete information during registration and property inquiries
  • Maintain the confidentiality of your account credentials
  • Use our Services for lawful purposes only
  • Not engage in any fraudulent, misleading, or deceptive activities
  • Not attempt to circumvent our security measures
  • Not use our Services to harass, threaten, or harm others
  • Comply with all applicable laws and regulations

We reserve the right to suspend or terminate your access to our Services if we believe you have violated these Terms or engaged in inappropriate conduct.

5. Property Listings and Information

All property listings, images, specifications, and pricing information provided on our platform are for informational purposes only. While we strive for accuracy, we cannot guarantee that all information is complete, current, or error-free.

Information Type Status User Responsibility
Property Prices Indicative Only Verify with our consultants
Availability Status Subject to Change Confirm before proceeding
Amenities & Features As per Developer Check final specifications
Legal Documentation Preliminary Information Consult legal experts

We strongly recommend that you conduct your own due diligence, verify all property details, and consult with legal and financial advisors before making any property-related decisions.

6. Intellectual Property Rights

All content, features, and functionality available through our Services, including but not limited to text, graphics, logos, images, software, and source code, are the exclusive property of Matrix Acres or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

The "Matrix Acres" name and logo are registered trademarks of Matrix Acres Pvt Ltd. You may not use these marks without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Matrix Acres and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content
  • Property transactions facilitated through our Services
  • Market fluctuations affecting property values

Our total cumulative liability to you for all claims arising from or related to these Terms or your use of our Services shall not exceed the amount you have paid to us, if any, in the six months preceding the event giving rise to the claim.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled through amicable negotiations. If the dispute cannot be resolved amicably within 30 days, it shall be referred to arbitration in Noida, Uttar Pradesh in accordance with the Arbitration and Conciliation Act, 1996.

The arbitration shall be conducted by a single arbitrator appointed by mutual agreement. The language of the arbitration shall be English, and the decision of the arbitrator shall be final and binding on both parties.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice through our Services or by other means to give you the opportunity to review the changes before they become effective.

Your continued use of our Services after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to any changes, you must stop using our Services.

Update Notification

We will indicate the date these Terms were last updated at the top of this page. We encourage you to review these Terms periodically to stay informed about our policies.

10. Contact Information

If you have any questions about these Terms, please contact us:

Matrix Acres Pvt Ltd

Registered Office:
14th Floor, ADD India Tower,
Plot No. A-6A, Sector-125,
Noida, Uttar Pradesh 201303

Email: contact@matrixacres.in
Phone: +91-8744078727
Website: www.matrixacres.in

For general inquiries, please use our contact form or email info@matrixacres.in. For legal matters, please contact contact@matrixacres.in.

Your Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that you have read our Privacy Policy and understand how we collect, use, and protect your personal information.